THE VIRTUAL PRO FOR SPECIALIST RETAILERS
Your people know what a product page can’t say. Walz uses AI to bring that knowledge into the online conversation — and help customers take a clearer next step.
Password-protected Shopify demo
For shops with something worth sharing.
Example shop knowledge
Start with the outing. Then talk about the equipment.
Illustrative example
I’m new to ski touring. Where should I start?
What kinds of outings do you have in mind? And do you already have any equipment?
Day trips. I’d rather start with the right fit.
A good place to begin. Let’s prepare what to discuss and try on with the team.
A little more human. Clearly AI.
A conversation shaped around your shop
BUILT AROUND YOUR SHOP
Bring together what’s on your website and what your specialists know. Keep the useful distinctions. Make the conversation easier to start.
01 / YOUR CATALOGUE
Product references, specifications and the details already in your online catalogue. A grounded starting point for exploring the options.
02 / YOUR TEAM’S KNOWLEDGE
The questions your team asks, the trade-offs they explain, the services they offer. Knowledge to capture, review and approve with your specialists.
“Before recommending a pack, ask what they’ll carry — and for how long.”Illustrative advice note
MORE THAN FINDING A PRODUCT
Help people explain what they need, understand the trade-offs, and know what still needs checking.
Illustrative conversations · not live AI
Which option makes sense for the way I’ll use it?
Your shop’s virtual pro · AILet’s start with what you want to do, what you already have and what matters most. Then we can compare the relevant features.
I can’t find my size online. Is there another option?
Your shop’s virtual pro · AIThe website may only show part of the range. We can prepare a precise question for the shop about sizes, alternatives or special orders. Availability still needs confirmation.
Can you confirm this will fit my exact setup?
Your shop’s virtual pro · AIThat needs a check with your exact equipment. Let’s identify the details to bring to a qualified member of the team, rather than guess.
A FOCUSED FIRST STEP
You don’t need to digitise the entire shop before beginning. A focused pilot makes room to learn, review and improve.
Capture the questions they ask, the advice they give and the details customers tend to miss.
Check the content together. Agree what the virtual pro can explain — and what must stay with a person.
Scope a small integration, test real customer journeys, and use the findings to shape the next step.
No need to photograph every item to get started.
YOUR SHOP STAYS YOURS
The virtual pro should feel at home in your shop, with a recognisable Powered by Walz signature. The first pilot integration is being planned for PrestaShop; today’s working demo runs on Shopify.
A portable installer is not available yet. Each pilot needs its own technical and knowledge review.
The aim is to extend your advice online. Some customers need a shortlist; others need a fitting or a conversation in store. Those are both useful next steps. The demo does not send messages to staff or book appointments.
The proposed pilot combines product information with knowledge captured and reviewed with your team. The current independent demo uses sourced product references and demonstration guidance; it does not contain approved knowledge from a real shop.
The current demo does not have live inventory. Stock, special orders, prices and exact compatibility must be confirmed. A real pilot would define which information is connected and how it stays current.
The product direction is to work with your existing shop. PrestaShop is the first planned integration. The Shopify demo illustrates the experience; it is not a requirement to migrate.
LET’S START WITH YOUR SHOP
A first department. A few useful conversations. A clear idea of what to try next.
Start with one department and the questions your customers already ask.